Candidates’ Terms and Conditions

By using North (chatbot) Recruitment Assistant or starting otherwise an application for employment, each candidate agrees to be bound by the following Candidates’ Terms and Conditions:

Voluntary Use of Online Tools & Information Processing

Candidate’s use of chatbot Recruitment Assistant or other tools, apps, or services used by Canada Goose for the recruitment process is entirely voluntary. The information that the candidate provides may be viewed, used, and retained by Canada Goose and its trusted third-party partners to help answer candidate’s questions, offer location-based job suggestions, and support the chat platform or other tools or services. Candidate’s chat data may be transferred to and stored on servers located in other countries than the country where the candidate applies for a position. Candidate may request the review/correction/deletion of personal information according to applicable privacy law in the jurisdiction where the application takes place. For more details, please refer to our Candidates’ Privacy Policy.

No Hiring Decisions Made by Chatbot Recruitment Assistant

This chatbot Recruitment Assistant does not make hiring decisions. It helps gather and input information that may be used by Canada Goose during the recruitment process. While the tool uses artificial intelligence to provide helpful information, all in-depth assessments and employment decisions are made by people.

General, Informational Responses Only

All responses provided by chatbot Recruitment Assistant are general in nature. As an automated assistant, it cannot speak on behalf of Canada Goose or modify its policies, procedures, or hiring practices. Responses may contain errors.

Avoid Sharing Sensitive Information With the Automated Recruitment Assistant

When using the chatbot Recruitment Assistant, the candidate agrees to not share confidential or sensitive personal information, such as Social Insurance Number, financial details, proprietary information, or any medical or disability-related details. Sensitive and confidential personal information as well as questions regarding accommodations or other special circumstances must be shared only with Canada Goose hiring team or the Employment Contact Center directly. We will however collect and process approximative geolocation data (IP address), that may be considered sensitive data in certain jurisdictions, as you will be applying primarily to “top 20 Jobs in a 25 miles radius”.

Any candidate represents and warrants that it is legally permitted to work in any jurisdiction where it applies for a job

This representation and warranty applies to any legal ground that may otherwise prevent the candidate to apply, including but not limited to resident/immigration status, age, criminal record, etc.

Additional Terms and Policy Shall Apply

Candidate’s job application will be governed by the Candidates’ Privacy Policy and the following Recruitment Process:

Open positions are published on the Canada Goose Careers page as well as major job boards, including but not limited to LinkedIn, Indeed, ZipRecruiter, and Monster. Communications with candidates shall be conducted by various means, such as: North (Canada Goose’s chatbot Recruitment Assistant), WhatsApp or other social media, SMS, email, phone, or other means that are accessible to the candidate. If a candidate refuses to use a particular mean of communication suggested or required by Canada Goose, the job application shall be cancelled as non-compliant.

When a candidate applies, either directly or through a job board, applications are received by Canada Goose HR team and are reviewed by a member of the Talent Acquisition Team, or by such member together with the support of trusted third-party technology service providers. If a candidate’s application aligns with the role requirements, a team member will contact the candidate to schedule an initial Recruiter Screen.

The Recruiter Screen is typically conducted by phone. Candidates who are selected to move forward in the process based on the results of the Recruiter Screen, are then scheduled to interview with the Hiring Manager. Most interview processes at Canada Goose include a Recruiter Screen, followed by a Hiring Manager interview (conducted virtually or in-person), and Cross-Functional interviews.

The overall interview process—including the number of interviews, interview participants, format (virtual or in-person), location, and the use of any assessments or assignments—may vary depending on the role, its level, and the location.

Once an interview process is completed and a positive hiring decision is made, the Recruiter will contact that candidate to present the verbal offer of employment and confirm relevant details for the written offer letter including full legal name and start date. The Recruiter will also provide an overview of salary, bonus, vacation, and any other benefits. Once this information is confirmed, an Offer Package containing an “Offer at a Glance” and employment “Terms and Conditions” documents will be delivered online to the successful candidate. An electronic acknowledgement/signature of both the “Offer at a Glance” and the employment “Terms and Conditions” is required in order for an offer to be accepted. After acceptance, the candidate will begin the official onboarding process.

Any decision pertaining to rejection of any application or providing offer of employment is final. Any dispute pertaining to the recruitment process shall be subject to the applicable law and the jurisdiction of the Courts where the office or venue of the recruitment process was conducted.