Placement of Order

To purchase on canadagoose.com, there is no need to register, however we suggest creating an account to receive all the benefits of our exclusive service.
(You can find more information under the "My Account" section).

To place an order on the website, select the product and choose the color and the size, then add it to your shopping bag by clicking on the "ADD TO BAG" button.

A pop-up window will open on the right side of the page with the summary of your basket. You can continue shopping to add new products to your shopping bag, or finalize your purchase by clicking on the "CHECKOUT" button. You can easily modify the details of the items in the basket, selecting "Edit Details".

  • Choose a product.
  • Select the colour and the size.
  • Click on the button "ADD TO BAG".
  • On the right side, a pop-up will appear with the product added to your basket; click on “CHECKOUT” to finalize your purchase.
  • It will show you a list of products in your SHOPPING BAG, click on "CHECKOUT" again to proceed, or first modify the details of the items you selected.

Fill in the information required for your billing address;

  • If you are a registered user, you can save a default address.

Select "Ship to Billing Address" if you want to ship to the same address, or "Ship to a Different Address" if you would like to have your order delivered to a different address.

Then click on "CONTINUE" at the bottom of your ORDER SUMMARY on the right.

Select a shipping method;

  • STANDARD for free shipping, or
  • EXPRESS to receive you order in 1-3 business days.

Select a PAYMENT METHOD.

Once you fill in the required fields, you will be redirected to the acquirer’s page. After confirming the payment, you will get to the order confirmation page. You will receive an order confirmation by email.

You have also the option to place your order by phone by calling our customer care team. Please note that orders placed over the phone can be paid with credit card only. One of our agents will ask you to provide the following information:

  • Item, colour and size selected
  • Credit card details
  • Personal information for billing and delivery

All the information will be treated confidentially in accordance with our Privacy Policy