About Gift Cards

Gift Card Policy

Canada Goose gift cards can be purchased online in denominations of $50, $100, $250, $500, $1000 $1500, and in store for up to $10,000.

Refunds, Order Cancellations or Modifications

There are no returns or modifications for gift cards. You cannot cancel your gift card order online.

Using your Gift Card

Gift cards are redeemable in-store or online. Gift Cards are redeemable for merchandise only and are not redeemable for cash. Gift cards cannot be used to purchase another gift card.

Gift Card Balance

To view your gift card balance online, please have your gift card number available. (Click here) Please note multiple Gift Cards can be used for your purchase. You may use up to three gift cards online.

Expiration

Canada Goose Gift Cards do not expire, we do not assess any service fees for non-use.

Lost or Stolen Gift Cards

Gift Cards will be treated like cash. Canada Goose has no liability on lost or stolen Gift Cards.

Gift Card Terms and Conditions

These terms and conditions apply to all gift cards issued by Canada Goose Inc. (“Canada Goose”) purchased from a Canada Goose retail store or www.canadagoose.com (each a “Canada Goose Gift Card”) By purchasing a Canada Goose Gift Card or by using a Canada Goose Gift Card, you accept these terms and conditions (“Terms and Conditions”). To the extent permitted by applicable law, Canada Goose reserves the right to modify the Terms and Conditions at any time.

Purchase

Canada Goose Gift Cards are available for purchase in store and online. Canada Goose Gift Cards have no service fees and no expiration dates.

Redemption

Canada Goose Gift Cards are redeemable only at https://www.canadagoose.com and Canada Goose retail stores within the country of purchase. You can use Canada Goose Gift Cards to pay for the full value or part of the value of your selected item(s). Canada Goose Gift Cards must be present when being used for payment in-store.

Multiple gift cards can be used for in store purchases, there is no limit. A maximum of 3 gift cards can be redeemed online per transaction. In store purchases can have split payments with multiple tenders. Online transactions can only be redeemed with a gift card and one additional tender.

No change will be given for any unused balances unless required by law.

Gift Cards cannot be reloaded.

View Your Balance

To view your Canada Goose Gift Card balance, click here or contact Customer Service using the contact information provided below. You can also visit any Canada Goose store location to inquire about your Canada Goose Gift Card balance.

Returns

Canada Goose Gift Cards are non-refundable. Purchases made with a gift card and returned will be re issued to a new gift card.

Lost or Stolen Gift Cards

Canada Goose has no liability on, and will not replace any, lost, stolen or damaged Canada Goose Gift Cards. Treat your Canada Goose Gift Cards as cash.

Limitations

You may not use a Canada Goose Gift Card to purchase other gift cards. Canada Goose Gift Cards cannot be resold, transferred for value, or redeemed for cash. Void if resold, transferred for value, or redeemed for cash.

Canada Goose Gift Card Customer Service

If you need assistance with any aspect of your Canada Goose Gift Card, please contact Customer Service at ce@canadagoose.com, or visit your nearest store location.

Reasons for Failed Delivery of Online Gift Cards

E-Gift Cards are delivered via email. If you have confirmed the recipient's email address but the e-Gift Card has not been received within a reasonable period after the requested delivery date, please see a list of the most common reasons why delivery may have failed:

  1. Spam filter blocked email or routed it to a bulk/spam folder
  2. Recipient's firewall blocked the email
  3. Email inbox is over size limit

If you need further assistance, contact Customer Service using the contact information provided above. Please refer to your order number or be ready to supply your email address. Please note that e-Gift Cards received in error are subject to cancellation.

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