Orders are processed and delivered Monday to Friday, excluding holidays.
Canada Goose fulfils orders for the United Kingdom from warehouses in both the UK and the Netherlands. As such, the UK and Dutch holiday calendars apply:
UK Holiday Calendar
1 January - New Year's Day
3 April - Good Friday
6 April - Easter Monday
4 May - Early May Bank Holiday
25 May - Spring Bank Holiday
31 August - Summer August Bank Holiday
25 December - Christmas Day
26 December - Boxing Day
Dutch Holiday Calendar
1 January – New Year’s Day
3 April – Good Friday
6 April – Easter Monday
27 April – King’s Day
14 May – Ascension Day
25 May- Whit Monday
25 December – Christmas Day
26 December – Boxing Day
You can track your order by clicking the “Track Order” link in your shipping confirmation email or by visiting the Order Tracking page on our website.
Unfortunately, we’re unable to change the shipping address once your order is in transit.
At this time, orders must be placed and delivered within the same country.
Once an order is placed, we’re unable to make changes to the items, shipping address, or payment method. However, you may cancel your order within 60 minutes of placing it, during our Customer Care operating hours.
To request a cancellation, please contact Customer Care by live chat or phone.
You can check your Canada Goose order status by logging into My Account.
Once signed in, go to Order History to view updates and tracking information.
Your Order Confirmation email should arrive within 30 minutes of placing your order. If you don’t see it, please check your spam or junk folder.
Still missing? Contact Customer Care for assistance.
Yes, Canada Goose offers both physical and digital gift cards. Click here to purchase or learn more.
At this time, gift receipts are not available for purchases made online.
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