Physical Gift Card
Check balance
To check your Gift Card balance, enter the 19-digit number and the 4-digit PIN number on the back of your card.
GIFT CARD POLICY
Canada Goose gift cards can be purchased online in denominations of $100, $500, $1000, $2000 and up to $3000.
REFUNDS, ORDER CANCELLATIONS OR MODIFICATIONS
There are no returns or modifications for gift cards. You cannot cancel your gift card order online.
USING YOUR GIFT CARD
Gift cards are redeemable in-store or online. Gift Cards are redeemable for merchandise only and are not redeemable for cash. Gift cards cannot be used to purchase another gift card.
GIFT CARD BALANCE
To view your gift card balance online, please have your gift card number available. (Click here) Please note multiple Gift Cards can be used for your purchase. You may use up to three gift cards online.
EXPIRATION
Canada Goose Gift Cards do not expire, we do not assess any service fees for non-use.
LOST OR STOLEN GIFT CARDS
Gift Cards will be treated like cash. Canada Goose has no liability on lost or stolen Gift Cards.
GIFT CARD TERMS AND CONDITIONS
These terms and conditions apply to all gift cards issued by Canada Goose US, Inc. ("Canada Goose") purchased from a Canada Goose retail store or www.canadagoose.com (each a "Canada Goose Gift Card") By purchasing a Canada Goose Gift Card or by using a Canada Goose Gift Card, you accept these terms and conditions ("Terms and Conditions"). To the extent permitted by applicable law, Canada Goose reserves the right to modify the Terms and Conditions at any time.
PURCHASE
Canada Goose Gift Cards are available for purchase in store and online. Canada Goose Gift Cards have no service fees and no expiration dates.
REDEMPTION
Canada Goose Gift Cards are redeemable only at https://www.canadagoose.com and Canada Goose retail stores within the country of purchase. You can use Canada Goose Gift Cards to pay for the full value or part of the value of your selected item(s).
Canada Goose Gift Cards must be present when being used for payment in-store. For purchases made online, a maximum of three (3) Canada Goose Gift Cards can be redeemed per transaction. For Canada Goose Gift Cards purchased online ("e-Gift Cards"), you must present an e-Gift Card e-mail with barcode either printed or on your mobile device to redeem in-store. No reproductions or entries from e-Gift card wallets will be accepted.
Canada Goose Gift Cards are nonrefundable and cannot be transferred, exchanged or resold unless required by law
VIEW YOUR BALANCE
To view your Canada Goose Gift Card balance, view Check Balance or contact Customer Service using the contact information provided below. You can also visit any Canada Goose store location to inquire about your Canada Goose Gift Card balance.
RETURNS
Canada Goose Gift Cards are non-refundable. Purchases made with a gift card and returned will be reissued to a new gift card.
LOST OR STOLEN GIFT CARDS
Canada Goose has no liability on, and will not replace any, lost, stolen or damaged Canada Goose Gift Cards. Treat your Canada Goose Gift Cards as cash.
LIMITATIONS
You may not use a Canada Goose Gift Card to purchase other gift cards. Canada Goose Gift Cards cannot be resold, transferred for value, or redeemed for cash. Void if resold, transferred for value, or redeemed for cash.
CANADA GOOSE GIFT CARD CUSTOMER SERVICE
If you need assistance with any aspect of your Canada Goose Gift Card, please contact Customer Service by email: ce@canadagoose.com, telephone: 1-888-276-6297 or visiting your nearest store location.
REASONS FOR FAILED DELIVERY OF ONLINE GIFT CARDS
E-Gift Cards are delivered via email. If you have confirmed the recipient's email address but the e-Gift Card has not been received within a reasonable period after the requested delivery date, please see a list of the most common reasons why delivery may have failed:
- Spam filter blocked email or routed it to a bulk/spam folder
- Recipient's firewall blocked the email
- Email inbox is over size limit
If you need further assistance, contact Customer Service using the contact information provided above. Please refer to your order number or be ready to supply your email address. Please note that e-Gift Cards received in error are subject to cancellation.